COMPANY

OVERVIEW

Creating service that inspired by Indonesian hospitality culture

DHM is the abbreviation of Dafam Hotel Management; an Indonesian hospitality management company under Dafam Group that was founded in 2010 by young talented entrepreneur Billy Dahlan collaborating with hospitality expert Andhy Irawan. Our core business is hotel management service that inspired by Indonesian hospitality culture.

The first hotel was open in Semarang City and since then we’ve been developing our service quality and representing Indonesian heritage as our signature service. Our head office is located at Semarang City in Central Java while our sales office available at Jakarta City.

6

Years

15

Cities

20

Hotels

1230

Employees

1846

Rooms

*Information above was last updated on 19 January 2017

The Touch of Indonesia

We believed that Indonesia has a wonderful tradition which was inherited by the people and their very welcoming gesture is always visibly attractive. Our brand rooted from the very essence of this culture and DHM determined to bring the feeling and experience to the world. It is the passion of every DHM hotel to create hospitality experience that would make our guests feel like home and welcomed by their family.

Each of our hotel units responsible to introduce and promote each location’s culture and local’s richness to the guests while bringing them more value of our quality service. Targeting many developing cities and area around Indonesia and overseas, we strive to be the benchmark of the Indonesian hospitality service.


Inspiring Hospitality

The commitment to inspire through the senses

This is not just a slogan to us, but the commitment that we build as a hotel management to give inspiration of comfort and memorable experience to our customer through their senses.

Starting from interior quality and architectural design to please the eyes, heart-warming welcome, and comfortable atmosphere at the lobby, to the comprehensive service that cater the needs of our guests. Enjoyable hotel facilities and high-quality standard bed to rest and replenish are provided to ensure our guests could complete the experience of staying at the hotel.

inspiring-comfort

CORPORATE

VALUE

Doa dan syukur kepada Tuhan Yang Maha Esa

(Prayer and grace to the One and Only GOD)

Asas kepedulian terhadap sesama dan lingkungan

(The principle of concern for others and the environment)

Formulasi tata kelola perusahaan yang baik

(Formulation of good corporate governance)

Amanah menjalankan pekerjaan secara jujur, profesional, dan sepenuh hati

(The mandate to run the performance honestly, professionally, and wholeheartedly)

Manfaat bagi keluarga, masyarakat, bangsa, dan negara

(Benefits for family, society, the nation, and the country)

VISION

& MISSION

Vision

To become a leading integrated hotel-chain company and the benchmark of Indonesian hospitality industry.

(Menjadi jaringan perhotelan terintegrasi yang terdepan dan menjadi acuan bagi industri hospitality di Indonesia.)

Mission

  • Ensuring guest satisfaction at all cost

    (Memastikan kepuasan tamu dengan sebaik mungkin)

  • Providing our employees with the best working environment and exceptional career opportunities

    (Memberikan lingkungan kerja terbaik dan kesempatan karir yang luas kepada karyawan)

  • Giving the best value to our stakeholders - owner, investor, and suppliers

    (Memberikan nilai terbaik kepada para owner, investor, dan supplier)

  • To endlessly innovate and add value to all our products and services

    (Berinovasi tanpa henti dan menambah nilai terhadap semua produk dan pelayanan kita)

BOARD OF

MANAGEMENT

andy

Andhy Irawan

Managing Director

Creating a hotel management company with local culture as a foundation has been my dream since long ago. My admiration of hospitality industry in Indonesia challenged myself to become trendsetter and benchmark of Indonesian hotel service. This dream’s made possible thanks to God and DHM super team.

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Handono Suyatno Putro

Director of Business Development & Operations

Creating strong brand and developing diversification in our products concept is the key to be adaptable to modern dynamic market demand. In DHM, we are striving to be better and profitable to our partners by achieving best ROI.

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Arcadius Kusdianto

Vice Director of Human Resources

I believe that human capital is the foremost investment in hospitality business. DHM is constantly recruiting and developing the right people with the right method in order to achieve the best standard of service quality.

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Arief Wibowo

Vice Director of Finance

The key to success for many companies is not how you start it, but how you maintain and control it. The art of controlling financial matters proven to be one of the most challenging tasks every company would face. We have been partnering with many investors because when it comes to financial matters, we take it seriously.

COMPANY

ACHIEVEMENT

BEST REGIONAL ACHIEVERS CATEGORY (Rising Star)

BEST REGIONAL ACHIEVERS CATEGORY (Rising Star)

Obsession Awards 2015
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HOTEL INSPIRATIONAL FIGURE (Andhy Irawan)

HOTEL INSPIRATIONAL FIGURE (Andhy Irawan)

Pariwisata Award 2015
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THE BEST BRANDS IN CENTRAL JAVA PROVINCE, INDONESIA

THE BEST BRANDS IN CENTRAL JAVA PROVINCE, INDONESIA

Satria Brand Award 2014 - Category Hotel
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COMMITMENT TO QUALITY, LEADERSHIP, TECHNOLOGY, AND INNOVATION

COMMITMENT TO QUALITY, LEADERSHIP, TECHNOLOGY, AND INNOVATION

Arch Of Europe Quality Award 2013 In The Gold Category
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INDONESIA TRAVEL BUSINESS LEADER IN NEW CHAIN HOTEL 2012

INDONESIA TRAVEL BUSINESS LEADER IN NEW CHAIN HOTEL 2012

INDONESIA TRAVEL BUSINESS LEADER AWARDS 2012
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THE BEST INNOVATION IN MARKETING 2011

THE BEST INNOVATION IN MARKETING 2011

MARKETING AWARD 2011
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INDONESIA LEADING LOCAL HOTEL CHAIN 2011/2012

INDONESIA LEADING LOCAL HOTEL CHAIN 2011/2012

INDONESIA TRAVEL & TOURISM AWARD 2011/2012
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